The Mojo team is super excited to announce Mojo Helpdesk's biggest upgrade in years. Mojo’s New Experience provides a gorgeous user interface as well as many new, time-saving features that make working with Mojo Helpdesk a delight. To celebrate, we...
Category: Product
Update: The new Mojo Helpdesk
We are excited to announce the release of the next generation Mojo Helpdesk user interface (UI). This has been brewing for a long time and we are finally ready to launch the first beta release. This new version of Mojo...
New Features and Improvements: Asset Permissions, Age, and Log and more
Mojo Helpdesk also offers asset management on top of the ticketing solution. The ability to link assets to tickets and to users is one of the many benefits of having everything in one central location.
Mojo Helpdesk Tips: Bulk Actions, Aging Summary & the VIP Tag
In this post, we'll put the spotlight on three useful improvements on Mojo Helpdesk. Sort the Aging Summary The Aging Summary enables helpdesk Managers to stay on top of tickets. For example, on the agent tab, Managers can see each...
Mojo Helpdesk Guide For Agents
Are you a new agent starting using Mojo or a help desk manager wanting to train his team? The Mojo Helpdesk agent training is the best way to on-board agents to ensure they know use Mojo Helpdesk to manage, answer...
Mojo Helpdesk Update: Round Robin Assignment and more
The team at Mojo is happy to share some updates we've recently released. You can also see these new features in action. Join us for a product update webinar with founder, Daniel Guermeur, on Wednesday, August 26th at 2 PM...
Mojo Helpdesk now supports Turkish language
The Mojo team is happy to share that the helpdesk is now available in the Turkish language. Special thanks to one of our long-time partners who helped us with this project.
6/11 2 PM CDT Webinar: Mojo Helpdesk New Enhancements & Product Demo
Join Mojo Helpdesk founder, Daniel Guermeur, and Customer Success Manager, Kristine Luna for a webinar on June 11th, Thursday at 2 PM CST and see Mojo Helpdesk in action. In this 30-40 minute session, you'll see: How easy it is to...
The Mojo Helpdesk Knowledge Base Gets a New Look
The Mojo Helpdesk Team is happy to share that we released a new theme for the help center. The new theme is called Modicon. Current users of Mojo can try out Modicon or choose to stay with the Classic theme....
Mojo Helpdesk Update: ClassLink integration, better-looking notifications and more
Here at Mojo Helpdesk, we are all about productivity and keeping the Mojo community happy. Take a look at some of the major upgrades we've made in the past couple of months.