Category: Product

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Mojo Helpdesk January Updates

We are excited to share some of the improvements and new features we've been working on for the past couple of months. New: Custom Fields for Users and Groups Custom fields have arrived to both users and groups, allowing Mojo...

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Mojo Reporting: The Aging Summary

The Aging Summary is one of Mojo's readily-available reporting tools. With this report, Managers and Admins have a high-level overview of the age of tickets which is directly related to customer satisfaction. The Aging Summary report shows the number of...

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Four Ways to Create a Ticket on Mojo

When looking for a help desk, it's essential that your solution supports that way your organization works. How easy is it to create a ticket in your current help desk? A ticketing solution works only when people use it. With...

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Create Custom Views on Mojo

With Mojo Helpdesk, you can create a customized view so you can keep track of tickets that matter to you. Discover how with our instructional video.

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Mojo Helpdesk November Updates

It's been a busy couple of months here at Mojo. Today we are rolling out new features and improvements that are going to boost Mojo Helpdesk productivity. Improved: A Cleaner Ticket Form Interface With one look, you can easily see...

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