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Want to keep an eye on a ticket that is not assigned to you?
Enter the Mojo Helpdesk Watch List!
The Watch List allows help desk staff to keep an […] Read more
Whether you use Mojo as an internal ticketing system or as a client-facing helpdesk, you can personalize the Mojo Helpdesk ticket list view so that it fits how you work. […] Read more
Looking for a good way to start your day? Check out the latest funny help desk memes from Mojo Helpdesk. Hopefully, you will have a good laugh as we did […] Read more
Are you starting a new helpdesk job or looking to? Here at Mojo, we put together some helpful tips that can get you headed towards that first raise and promotion.[…] Read more
Here is a recommendation on how to rollout IT help desk software so that the people in your company actually use it. It probably applies to all software. The advice […] Read more
Mojo Helpdesk has added some new features over the last few weeks. Here is the latest update:
New Feature: Quick Ticket
Mojo released a new feature that allows agents to […] Read more
Mojo Helpdesk’s newest release features awesome functionality that will help supercharge your support team’s workflow.
Mojo now supports team collaboration by giving Agents the ability to watch tickets not assigned […] Read more