Usability changes in Mojo

In our continuous effort to improve the usability of Mojo Heldesk, here are the changes included in our latest release.

Direct access to the Admin page:

"Helpdesk Settings" has been renamed "Admin" and a button has been added in the top navigation bar for direct access to the Admin page.

Screen-Shot-2015-12-09-at-3.36.41-PM.png

How-to videos icon change:

Did you know many of the views in Mojo Helpdesk have built-in video help? The video help icon has been changed as shown in the screenshot below:

Screen-Shot-2015-12-09-at-3.37.18-PM.png

The "Helpdesk Administration" section in the Admin page has been renamed "Account Administration." This is where the account information such as Account Billing, API Information, etc. is located.

Screen-Shot-2015-12-09-at-3.38.30-PM.png

Stay tuned for more improvements.