Mojo Pro Tip: Use Quotation Marks to Search for an Exact Match

Getting too many results when doing a search? Use quotation marks to find an exact phrase.

For example:

• “Authentication error" → Finds tickets the mentions the exact phrase “authentication error”
• Authentication error → Finds tickets that mention authentication or error, even if they appear separately

Check out the Mojo Helpdesk knowledge base for more information.