Is Mojo Helpdesk SOC 2 certified?

SOC 2 doesn't work as a certification - no vendor is "SOC 2 certified," and AICPA does not certify companies. Mojo Helpdesk has received a SOC 2 Type II report: Sensiba LLP, an independent licensed CPA firm, examined our controls operating over a monitoring period under the AICPA Trust Services Criteria.

What's the difference between SOC 2 Type I and Type II?

Type I checks that controls are designed correctly at a single point in time. Type II observes them operating over a monitoring period. Mojo Helpdesk holds a Type II report.

Why is SOC 2 Type II better?

A Type I report can be earned on a single good day - it only shows controls were designed correctly at one moment. Type II requires the auditor to observe those controls operating effectively across the whole monitoring period, so it proves security holds up in daily practice, not just on paper. That's why security reviewers ask for Type II specifically.

How do we get the full SOC 2 Type II report?

Request it under NDA through the contact page.

How often is Mojo Helpdesk audited?

Annually. Sensiba LLP, an independent CPA firm, examines our controls over a SOC 2 Type II monitoring period that has been ongoing since September 1, 2025, and the audit repeats each year so the report stays current.

SOC 2 Type IIIndependently audited

Mojo Helpdesk Security: SOC 2 Type II Report

Mojo Helpdesk has achieved SOC 2 Type II compliance. Our independent audit verifies that security controls operate reliably over time, not just on paper.

Request the full report under NDA →

Audit type: Type II
Examined by: Sensiba LLP
Monitoring: Continuous

Why Type II matters

Anyone can pass on a good day.

A Type I report shows that controls are designed correctly at a specific point in time. A Type II goes further, evaluating whether those controls actually operate effectively over time. It's the difference between showing that the right safeguards are in place and demonstrating that they work when it counts.

Type IA snapshot

Evaluates whether security controls are suitably designed at a specific point in time.

Type II · MojoA track record

Evaluates whether those controls are suitably designed and operated effectively over a period of time.

In scope

Safeguards covered by the examination

Summarized here. Request the full report for every control tested.

Access Controls: Multi-factor authentication and role-based access controls.
Security Monitoring: Continuous monitoring and incident-response processes.
Independent Assessments: Regular independent security and compliance assessments.
Data Protection: Encryption and other safeguards designed to protect customer data.

FAQ

Questions, answered.

Straight answers to what teams ask before they commit.

Is Mojo Helpdesk SOC 2 certified?: SOC 2 doesn't work as a certification - no vendor is "SOC 2 certified," and AICPA does not certify companies. Mojo Helpdesk has received a SOC 2 Type II report: Sensiba LLP, an independent licensed CPA firm, examined our controls operating over a monitoring period under the AICPA Trust Services Criteria.
What's the difference between SOC 2 Type I and Type II?: Type I checks that controls are designed correctly at a single point in time. Type II observes them operating over a monitoring period. Mojo Helpdesk holds a Type II report.
Why is SOC 2 Type II better?: A Type I report can be earned on a single good day - it only shows controls were designed correctly at one moment. Type II requires the auditor to observe those controls operating effectively across the whole monitoring period, so it proves security holds up in daily practice, not just on paper. That's why security reviewers ask for Type II specifically.
How do we get the full SOC 2 Type II report?: Request it under NDA through the contact page.
How often is Mojo Helpdesk audited?: Annually. Sensiba LLP, an independent CPA firm, examines our controls over a SOC 2 Type II monitoring period that has been ongoing since September 1, 2025, and the audit repeats each year so the report stays current.

Support your customers on infrastructure that's been audited.

Start a free trial on audited infrastructure - and request the full SOC 2 Type II report when procurement asks.

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