Webinars

Augusta University Online on Choosing Mojo Helpdesk for Higher Education

• How a fast-growing online university moved from inbox and spreadsheets to a structured support workflow with Mojo Helpdesk
• A practical approach to student vs. faculty intake that reduces confusion at submission time
• The automation sequence that matters most: assignment first, then consistent categorization for reporting

Mojo Helpdesk extended overview

Customer Success Manager, Kris, shows an overview of Mojo Helpdesk and how to prioritize, track and solve requests.

• Self-service knowledge base
• Customer Portal: Creating a request
• Agent Portal: Managing and resolving tickets

Cybersecurity for the rest of us

Learn about the most common Internet attacks and practical tips to protect secret information. This webinar is intended for non-technical people.

How to save hundreds of thousands of dollars with a self-service knowledge base

Save hundreds of thousands of dollars and provide exceptional technical support with a self-service knowledge base.

Is Mojo Helpdesk right for organizations?

Watch Mojo in action and see how Mojo can help manage requests, cut workload and increase satisfaction.

How to simplify support for teachers, students & parents with Mojo Helpdesk

With the move to remote and distance learning, schools need a centralized tool that can be used to support teachers, students and parents. Learn how Mojo Helpdesk can help.