Case Studies
See how schools, healthcare organizations, and businesses use Mojo Helpdesk for IT support, customer service, and help desk ticketing.
Easton Area School District
K-12 school district moved from an outdated on-prem system to Mojo Helpdesk for modern IT support across staff, students, and families.
Pennsylvania, USA
Genesis Healthcare
Processes payroll requests accurately and efficiently for care providers and patients using Mojo Helpdesk.
Pennsylvania, USA
Hebron Public Schools
Cloud-based ticketing enabled remote learning support during the pandemic, accessible from anywhere.
Connecticut, USA
Marion Central Schools
Improved IT response time and ticket tracking to keep learning from being disrupted.
New York, USA
Raksha Technologies
Tracks SLA compliance and customer interactions across a multi-country information security operation.
India + 5 countries
Simplain Software Solutions
Grocery retail software provider automates responses, tracks SLAs, and manages 2,000+ support tickets.
California, USA
Sona Dermatology & MedSpa
Replaced a cobbled system with Mojo to streamline processes and deliver patient-centric support.
North Carolina, USA
Synapses Lab
Indoor location analytics company eliminated missed tickets and maintained professional reputation across 7 countries.
Italy