Customer Stories

Proof, not promises.

Schools, clinics, and software teams run their support operation on Mojo Helpdesk. Here is what changed, measured in agents, tickets, and people served.

10Organizations
3Industries
100+Support agents
10+Countries
FeaturedEducation · Pennsylvania, USA

Easton Area School District

A K-12 district retired its aging on-prem system and moved every IT request onto Mojo Helpdesk, giving staff, students, and families one modern place to get help.

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10K+Students supported
15Support agents

Every story

9 more organizations
Healthcare6 clinic locations

Central Outreach Wellness Center

Brings IT tickets, employee information, and devices together, with clear ownership from onboarding to offboarding.

Ticketing + employee records + asset management
HealthcarePennsylvania, USA

Genesis Healthcare

Processes payroll requests accurately and efficiently for care providers and patients.

27agents
2,043users
TechnologyIndia + 5 countries

Raksha Technologies

Tracks SLA compliance and customer interactions across a multi-country security operation.

36agents
1,500users
EducationGeorgia, USA

Augusta University Online

Swapped email and spreadsheets for automated ticket routing and a self-service knowledge base.

Automated routing · self-service knowledge base
EducationConnecticut, USA

Hebron Public Schools

Cloud ticketing kept remote-learning support running, reachable from anywhere.

2agents
1,792users
TechnologyCalifornia, USA

Simplain Software Solutions

Grocery-retail software firm automates replies, tracks SLAs, and manages 2,000+ tickets.

9agents
466users
HealthcareNorth Carolina, USA

Sona Dermatology & MedSpa

Retired a cobbled-together system for streamlined, patient-centric support.

4agents
164users
EducationNew York, USA

Marion Central Schools

Faster IT response and clear ticket tracking keep learning uninterrupted.

4agents
139users
TechnologyItaly

Synapses Lab

Indoor-location analytics firm ended missed tickets across 7 countries.

6agents
19clients
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