Front of the Pack

Mojo Helpdesk January Updates

We are excited to share some of the improvements and new features we've been working on for the past couple of months. New: Custom Fields for Users and Groups Custom fields have arrived to both users and groups, allowing Mojo...

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Front of the Pack

Mojo Reporting: The Aging Summary

The Aging Summary is one of Mojo's readily-available reporting tools. With this report, Managers and Admins have a high-level overview of the age of tickets which is directly related to customer satisfaction. The Aging Summary report shows the number of...

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Front of the Pack

Four Ways to Create a Ticket on Mojo

When looking for a help desk, it's essential that your solution supports that way your organization works. How easy is it to create a ticket in your current help desk? A ticketing solution works only when people use it. With...

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Front of the Pack

Create Custom Views on Mojo

With Mojo Helpdesk, you can create a customized view so you can keep track of tickets that matter to you. Discover how with our instructional video.

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Bamzooka

Mojo Helpdesk November Updates

It's been a busy couple of months here at Mojo. Today we are rolling out new features and improvements that are going to boost Mojo Helpdesk productivity. Improved: A Cleaner Ticket Form Interface With one look, you can easily see...

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