Front of the Pack

Montastic upgrade

We have been busy upgrading our monitoring service. Due to the success of our free monitoring service, we had to do some changes the core of our application so we can handle the growing load. We had some downtime but...

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Front of the Pack

Pre-announcing Mojo Helpdesk

Do you really know how your company is doing with customer support? We thought we did. At Metadot, we always wanted to do a good job. We use a ticket tracking system to manage customer requests and we answer the...

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Front of the Pack

BBC on Das Keyboard: fat finegrs

A simple typing error has triggered mayhem on the Tokyo stock exchange and cost one bank £190m. But in a world where almost everyone now is expected to type, how many of us really can? BBC articleDas Keyboard – the...

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