Mojo Pro Tip: Use Conditional Logic to Simplify Ticket Forms

A device repair request needs details like device type, serial number, and asset tag. Meanwhile, a password reset request needs a different set of fields. Ticket form field rules in Mojo Helpdesk lets admins show or hide fields based on the user’s answers, so they only see questions that apply to them. The result is a faster submission experience and cleaner ticket data.

See how to add conditional logic to ticket forms