Mojo Pro Tip: Do Not Send Emails to This User

Mojo sends automated email notifications to keep agents and users informed-but in some cases, those messages can be unnecessary or even disruptive.

Admins and managers can disable all email notifications for specific users, such as:

• System or API accounts that don't need updates

• Group email addresses or unmonitored inboxes

• Spam or abusive users flagged to block further communication

Check out the Mojo Helpdesk knowledge base for more information.