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Adjust the ticket list according to your help desk workflow

Mojo Pro Tip: Prioritize Tickets Faster with the Customizable Ticket List

Agents can customize the ticket list to match their workflow, making it easier to scan and prioritize tickets.

Agents can:

  • Choose which columns to display in the ticket list
  • Resize columns to optimize space
  • Reorder via drag and drop
  • Click column headers to sort
Updated ticket list customization demo

Sign in to Mojo Helpdesk and try it out.

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