It's been a busy couple of months here at Mojo. Today we are rolling out new features and improvements that are going to boost Mojo Helpdesk productivity. Improved: A Cleaner Ticket Form Interface With one look, you can easily see...
Category: News
Mojo Helpdesk Rockin the 2019 best helpdesk list
Mojo Helpdesk is improving daily and all the improvements are being recognized in the market space. Check out the Hubspot post "The Best 11 IT Ticketing System Software in 2019" to see how Mojo integrates seamlessly with G Suite and...
Mojo Helpdesk little-known Feature: In-Context How-to Video
Do you have questions about some features of Mojo Helpdesk? Did you know that many Mojo Helpdesk views have a built-in how-to video? Many views have a built-in video icon located at the top right corner of the view. Since it...
Visit Mojo Helpdesk at the 2018 TCEA Convention & Expo
The TCEA Convention & Expo is coming up next week, and we'll be there! Stop by Booth #2513 during exhibit hall hours for a chance to win a free iPad and to get some free Mojo Helpdesk swag. We're excited...
How to Gauge Your Support Team’s Efficiency with the Mojo Number
Did you know that Mojo Helpdesk has built in tools to help improve your support team’s efficiency? Features like the Mojo Number measure customer satisfaction on every part of your business. Whether you’re considering Mojo Helpdesk for the first time,...
Internal Ticketing and Customer Support for Google Apps
The fine folks at BetterCloud Monitor put together this really great in depth video on utilizing Mojo Helpdesk for internal ticketing and customer support, using Google Apps integration. Check it out! Read more here.
Chat with Customers from the Help Center
Take your helpdesk to the most responsive level by adding SnapEngage Chat to your Mojo Help Center. By integrating SnapEngage with Mojo Helpdesk you can chat directly with customers that visit the help center, create tickets from chat transcripts and...
Connect Mojo Helpdesk to Project Manager using Zapier
Zapier is a wonderful tool for those that want to easily integrate one business app with another. From time to time, we will show you how to connect your Mojo Helpdesk to other apps to synchronize productivity among teams. For...
Mojo Helpdesk for Schools and Universities
Mojo Helpdesk loves schools We speak with school IT Directors every day and it is always the same conversation...the demand for smart helpdesk technology to effectively manage and track support and maintenance requests is a must for Education. Problem is,...
Integrate Teem & Mojo Helpdesk
If you use Teem for internal meetings and managing workspaces be sure to connect it to your Mojo Helpdesk using Zapier. When you submit technical issues as work requests in Teem they will automatically create a new ticket in Mojo...