Do you love a good riddle? Research by various psychologists finds that solving puzzles, such as riddles, are beneficial to brain activity. We thought we would do a little brain stimulation by using a riddle to help distinguish help desk...
Category: News
Why Agility Needs to be a Part of Your Daily Business Practice
Agility. Defined as able to move quickly and easily. Given everything we’ve all experienced over the past year, we know that to survive and thrive, every organization needs to respond and pivot as needed. It’s no surprise that the results...
What Does the Future Hold for Ticket Management Solutions
Times are always uncertain and change is inevitable. As a company that’s been around for over two decades, one thing we’ve learned is “adapt or die.” In fact, Mojo Helpdesk was born out of the need to adapt. As a...
Mojo Helpdesk Funds Teachers’ Learning Projects
Did you know when you walk into a classroom, the supplies you will see and use have mostly been bought by the teacher? Teachers want to provide their students with a positive learning experience, so they often will buy classroom...
6/18 2 PM CDT Webinar: How to Simplify Support for Teachers, Parents & Students With Mojo Helpdesk
Join Mojo Helpdesk founder, Daniel Guermeur, and Customer Success Manager, Kristine Luna for a webinar on June 18th, Thursday at 2 PM CST as they do a walk through of a Mojo Helpdesk school set-up. In this 30-40 minute session,...
6/4 2PM CST Webinar: How Mojo Helpdesk Saves Businesses $300,000/Year With its Self-Service Knowledge Base Feature
On June 4th, Thursday at 2 PM CST, join Mojo Helpdesk founder, Daniel Guermeur and Customer Success Manager, Kristine Luna for a conversation on how organizations can save hundreds of thousands of dollars a year using Mojo Helpdesk self-service knowledge...
Mojo Helpdesk January Updates
We are excited to share some of the improvements and new features we've been working on for the past couple of months. New: Custom Fields for Users and Groups Custom fields have arrived to both users and groups, allowing Mojo...
Mojo Helpdesk November Updates
It's been a busy couple of months here at Mojo. Today we are rolling out new features and improvements that are going to boost Mojo Helpdesk productivity. Improved: A Cleaner Ticket Form Interface With one look, you can easily see...
Mojo Helpdesk Rockin the 2019 best helpdesk list
Mojo Helpdesk is improving daily and all the improvements are being recognized in the market space. Check out the Hubspot post "The Best 11 IT Ticketing System Software in 2019" to see how Mojo integrates seamlessly with G Suite and...
Mojo Helpdesk little-known Feature: In-Context How-to Video
Do you have questions about some features of Mojo Helpdesk? Did you know that many Mojo Helpdesk views have a built-in how-to video? Many views have a built-in video icon located at the top right corner of the view. Since it...