The TCEA Convention & Expo is coming up next week, and we'll be there! Stop by Booth #2513 during exhibit hall hours for a chance to win a free iPad and to get some free Mojo Helpdesk swag. We're excited...
Category: News
How to Gauge Your Support Team’s Efficiency with the Mojo Number
Did you know that Mojo Helpdesk has built in tools to help improve your support team’s efficiency? Features like the Mojo Number measure customer satisfaction on every part of your business. Whether you’re considering Mojo Helpdesk for the first time,...
Internal Ticketing and Customer Support for Google Apps
The fine folks at BetterCloud Monitor put together this really great in depth video on utilizing Mojo Helpdesk for internal ticketing and customer support, using Google Apps integration. Check it out! Read more here.
Chat with Customers from the Help Center
Take your helpdesk to the most responsive level by adding SnapEngage Chat to your Mojo Help Center. By integrating SnapEngage with Mojo Helpdesk you can chat directly with customers that visit the help center, create tickets from chat transcripts and...
Connect Mojo Helpdesk to Project Manager using Zapier
Zapier is a wonderful tool for those that want to easily integrate one business app with another. From time to time, we will show you how to connect your Mojo Helpdesk to other apps to synchronize productivity among teams. For...
Mojo Helpdesk for Schools and Universities
Mojo Helpdesk loves schools We speak with school IT Directors every day and it is always the same conversation...the demand for smart helpdesk technology to effectively manage and track support and maintenance requests is a must for Education. Problem is,...
Integrate Teem & Mojo Helpdesk
If you use Teem for internal meetings and managing workspaces be sure to connect it to your Mojo Helpdesk using Zapier. When you submit technical issues as work requests in Teem they will automatically create a new ticket in Mojo...
Happy Thanksgiving
Our office will be closed for the holiday and we will be returning Monday, November 28th. We want to wish you and yours a happy and safe Thanksgiving from the Mojo Helpdesk team.
Enhance Mojo Time Tracking with Time Camp
We’re happy to announce that Mojo Helpdesk now integrates with TimeCamp time tracking software through Zapier. Although Mojo supports automatic time tracking and time spent reporting on tickets, this integration could enhance the time tracking functionality by tracking billable time and then invoicing directly from...
Add Mojo Tickets to Google Calendar with this easy Zap
Mojo Helpdesk released new functionality in Zapier that allows you to create Google Calendar Events from Mojo Helpdesk tickets. This works when you create a new ticket that has either a scheduled date or due date entered. Note: this does...