Category: News

Chat with Customers from the Help Center

Take your helpdesk to the most responsive level by adding SnapEngage Chat to your Mojo Help Center. By integrating SnapEngage with Mojo Helpdesk you can chat directly with customers that visit the help center, create tickets from chat transcripts and...

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Mojo Helpdesk for Schools and Universities

Mojo Helpdesk loves schools We speak with school IT Directors every day and it is always the same conversation...the demand for smart helpdesk technology to effectively manage and track support and maintenance requests is a must for Education.  Problem is,...

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Integrate Teem & Mojo Helpdesk

If you use Teem for internal meetings and managing workspaces be sure to connect it to your Mojo Helpdesk using Zapier.  When you submit technical issues as work requests in Teem they will automatically create a new ticket in Mojo...

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Happy Thanksgiving

Our office will be closed for the holiday and we will be returning Monday, November 28th. We want to wish you and yours a happy and safe Thanksgiving from the Mojo Helpdesk team.

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Enhance Mojo Time Tracking with Time Camp

We’re happy to announce that Mojo Helpdesk now integrates with TimeCamp time tracking software through Zapier.  Although Mojo supports automatic time tracking and time spent reporting on tickets, this integration could enhance the time tracking functionality by tracking billable time and then invoicing directly from...

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