Join our mailing list to get tips to help you grow, increase productivity, and optimize your help desk.

Montastic upgrade

We have been busy upgrading our monitoring service. Due to the success of our free monitoring service, we had to do some changes the core of our application so we […] Read more

Pre-announcing Mojo Helpdesk

Do you really know how your company is doing with customer support? We thought we did. At Metadot, we always wanted to do a good job. We use a ticket […] Read more


By popular demand we released our 1-hour telephone training. It’s quick, easy and cost effective. The nice part is that we can do the training on the customer portal, thus […] Read more

2006 Resolutions

Finally we succumbed to the blog virus. Blog is mode? Certainly. But we also see that as a great way to keep our user base in touch with us.

So, […] Read more