Whether you use Mojo as an internal ticketing system or as a client-facing helpdesk, you can personalize the Mojo Helpdesk ticket list view so that it fits how you work. Do you like to keep track of due dates for...
Category: Productivity
How to Rollout Help Desk Software so that People Actually Use It
Not everyone will get excited over new software. Follow these recommended steps for how to rollout IT help desk software so that the people in your company actually use it.
Mojo Helpdesk for Education : A Solution for All Schools and Universities
Schools of all sizes need seamless and user-friendly help desk software to organize and assign ticket requests. See how other education programs are benefiting from Mojo Helpdesk.
Comparing Mojo Helpdesk to Zendesk, Freshdesk and Happy Fox
Trying to decide on which helpdesk service to use is really hard, but it shouldn't be! We've got your back. Whether you're looking at the market leader in Zendesk, or other well known brands like Freshdesk and Happy Fox, we...
Mojo Helpdesk for Schools and Universities
Mojo Helpdesk loves schools We speak with school IT Directors every day and it is always the same conversation...the demand for smart helpdesk technology to effectively manage and track support and maintenance requests is a must for Education. Problem is,...
Most Common Traps When Trying to Grow Your Business
Starting a small business and getting it up and running is a tedious, difficult task. However – what comes next is even harder, and we know it better than anyone. Today, we are going to outline some of the most...
Design Thinking: Rethink the Possibilities
As an owner of a small business, we know you are always on the lookout for new methods and techniques that can help you make better decisions and improve your business. And, as always, we are looking out for you!...
Looking for More? Here Are 5 Free Ways to Grow Yourself
If you want to enjoy success throughout your career, you'll need to consistently work at it. The world moves quickly, and your competition is moving fast right along with it. So if you're trying to be more successful, you'll need to stay ahead...
Why the Way You Collect Customer Service Data Isn’t Helping Your Business
You can collect all the data you want in the customer service department, but if you don't have plans on how to utilize it across your organization, data isn't going to do the business any good. Sure, one department may make some...
4 Mistakes Killing Your Customer Service
Using help desk software is the first step in ensuring you have a great customer service process, but if you’re making these mistakes, you may be killing your service instead of helping it: Read more