Category: Productivity

Mistakes Killing Your Customer Service

4 Mistakes Killing Your Customer Service

Using help desk software is the first step in ensuring you have a great customer service process, but if you’re making these mistakes, you may be killing your service instead of helping it: Read more

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The Office

Ways to Build Your Own Awesome Office Culture

Mojo Helpdesk customers come from all types of organizations. We work with schools, law firms, churches, IT consultants and a mix of other companies from all over the world. Our mission with each user is the same: to make professional...

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Wall tagged

The Value of Help Desk Software

If you're just starting to think about purchasing help desk software or just had it recommended to you by your company's IT manager, you might have a few questions: -What problems does help desk software solve? -What value does it...

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Front of the Pack

How a Church Uses our Help Desk Ticket System

One of the things we're most proud of is the versatility of Mojo Helpdesk. Businesses can use it to track internal employee requests or customer support requests. Schools can use it to receive and reply to requests from students and...

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