Category: Productivity

Mojo Helpdesk for Schools and Universities

Mojo Helpdesk loves schools We speak with school IT Directors every day and it is always the same conversation...the demand for smart helpdesk technology to effectively manage and track support and maintenance requests is a must for Education.  Problem is,...

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design thinking

Design Thinking: Rethink the Possibilities

As an owner of a small business, we know you are always on the lookout for new methods and techniques that can help you make better decisions and improve your business. And, as always, we are looking out for you!...

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Mistakes Killing Your Customer Service

4 Mistakes Killing Your Customer Service

Using help desk software is the first step in ensuring you have a great customer service process, but if you’re making these mistakes, you may be killing your service instead of helping it: Read more

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