Mojo Helpdesk is pleased to announce new upgrades to our search engine which will assist users in quickly locating specific tickets. Most importantly, users can now search ticket comments and custom field values for specific words or phrases. For example, if...
Tag: help desk software
Ways to Build Your Own Awesome Office Culture
Mojo Helpdesk customers come from all types of organizations. We work with schools, law firms, churches, IT consultants and a mix of other companies from all over the world. Our mission with each user is the same: to make professional...
Mojo Helpdesk Support Portal Design Contest: Winners Announced
Thank you to all who entered in our Support Portal Design Contest! We received entries from an awesome range of organizations from all across the country. Our users are taking advantage of our redesigned portal features such as a custom...
The Value of Help Desk Software
If you're just starting to think about purchasing help desk software or just had it recommended to you by your company's IT manager, you might have a few questions: -What problems does help desk software solve? -What value does it...
How to Pick the Right Help Desk Software
The business landscape is overrun with products promising solutions for a better-run business. A good sales pitch or impressive idea might tempt a company to purchase a product that fails to satisfy their needs. A help desk is supposed to...