Front of the Pack

Rackspace fanatical support dropped below four nines

As many other companies offering high availability online applications to their customers, we provide Mojo Helpdesk and Montastic to tens of thousands organizations around the world. And since we want the best hosting experience we host our production servers at...

Read more

Front of the Pack

How-to: DIY Das Keyboard for free

If you haven't got a Das Keyboard II with mechanical key switches for Christmans, don't be discouraged: you can have one for free (excluding sweat) if you dedicate a weekend building it:Here is how from SaneAsylum.com:How-to: DIY Das Keyboard from...

Read more

Front of the Pack

Mojo Helpdesk 1.3.0: API improvements

We have done more improvements for our favorite online ticket tracking service: the API has now the facility to create tickets and comments, the search facility has been greatly improved as well. For more information about Mojo Helpdesk 1.3.0 visit...

Read more

Front of the Pack

Metadot 7: The Last Touches

We have been collecting the feedback from our first distribution of Metadot 7 based on Ruby on Rails. So far so good: we have found no major issues, just tweaks to be done in the installation scripts. For those who...

Read more

Front of the Pack

Time Tracking For Mojo Helpdesk

We added a time tracking feature to Mojo Helpdesk, our hosted ticket tracking service. You can now track how much time your tech staff spends helping customers and get statistics per tech, customers, queues, so you know where the real...

Read more

Front of the Pack

ABC News: Das Keyboard, The Reason Why

According to Richard Hart, ABC journalist: "Das Keyboard has a great feel, because it uses classic mechanical switches. No labels on the keys. Why? To force you to learn to touch type, das why." Full article here.

Read more

Front of the Pack

Watch & Listen to Das Keyboard II

Das Keyboard II: the keyboard that clicks. Watch and listen to this YouTube video from modology. It seems that mechanical key switches are addictive to many users...[youtube=http://www.youtube.com/watch?v=twuPDqWihN0]For more information go to www.daskeyboard.com.

Read more