Front of the Pack

Handy gadget for Das Keyboard users

The world typing speed record is 212 wpm (words per minute). A fast hunt-and-peck typist will be at 25 wpm, a slow touch-typist at 50 wpm. Most Das Keyboard users are above 50 wpm. How fast can you type? Check...

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Be dense: Edward Tufte about the iPhone interface

"Pack it to the max" would be a good summary of the iPhone efficient interface. But it could be better according to Edward Tufte. Watch the iPhone interface explained in this video. "The iPhone platform elegantly solves the design problem...

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Rackspace fanatical support dropped below four nines

As many other companies offering high availability online applications to their customers, we provide Mojo Helpdesk and Montastic to tens of thousands organizations around the world. And since we want the best hosting experience we host our production servers at...

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How-to: DIY Das Keyboard for free

If you haven't got a Das Keyboard II with mechanical key switches for Christmans, don't be discouraged: you can have one for free (excluding sweat) if you dedicate a weekend building it:Here is how from SaneAsylum.com:How-to: DIY Das Keyboard from...

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Mojo Helpdesk 1.3.0: API improvements

We have done more improvements for our favorite online ticket tracking service: the API has now the facility to create tickets and comments, the search facility has been greatly improved as well. For more information about Mojo Helpdesk 1.3.0 visit...

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Metadot 7: The Last Touches

We have been collecting the feedback from our first distribution of Metadot 7 based on Ruby on Rails. So far so good: we have found no major issues, just tweaks to be done in the installation scripts. For those who...

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Time Tracking For Mojo Helpdesk

We added a time tracking feature to Mojo Helpdesk, our hosted ticket tracking service. You can now track how much time your tech staff spends helping customers and get statistics per tech, customers, queues, so you know where the real...

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ABC News: Das Keyboard, The Reason Why

According to Richard Hart, ABC journalist: "Das Keyboard has a great feel, because it uses classic mechanical switches. No labels on the keys. Why? To force you to learn to touch type, das why." Full article here.

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