The Top 4 Reasons Schools and Universities Use Mojo Helpdesk

supercobra
on March 25, 2013
University class
 
Mojo Helpdesk is proud to be the preferred help desk and ticket tracking tool for schools and universities who need an efficient way to manage support requests.

University class
University class
Mojo Helpdesk is a trusted provider of web hosted help desk & ticket tracking for schools & universities worldwide.

Our users include a diverse collection of K-12 schools such as Texans Can Academy in Dallas and Cherry Creek Schools in Denver as well as top notch universities like Stanford and Yale.

We recently polled our school & university users to see why they chose Mojo Helpdesk and here’s what they had to say:

1. Accessible anytime, anywhere for students, faculty, and admin. 

Since Mojo Helpdesk is web-hosted online software, it’s accessible anytime and anywhere for your students, faculty, and admin. Whether it’s projector bulbs that need to be replaced, laptops that need to be configured, or internet connections that need to be restored, Mojo Helpdesk lets your users submit their support requests 24/7.

2. Works with email.

Create tickets, review responses, and add comments from email. Works with all email clients right out-the-box. No IMAP or POP3 configuration required. Supports unlimited email addresses.

 3. Integrates with Google Apps.

 
You can import your Google Apps users directly into Mojo Helpdesk. We also offer single sign on and universal navigation so that that users can log into Mojo Helpdesk with a single click from their favorite Google applications such as Gmail, Google Drive, and Google Docs.
 

Universal Navigation for Schools
Universal Navigation for Schools

4. Fits school budgets.

You can sign up today for a 30 day free trial with plans starting as low as $29 per month (with additional discounts for educational organizations) for unlimited users and 10 agents (agents is the word we use for technicians, techs, support staff, seats, etc). We don’t charge per agent so your costs won’t increase when you add new support staff to your team.We also offer special discounts for annual invoicing and accommodate school & university Purchase Orders.
 

 

#####If you have any questions about Mojo Helpdesk for education, please send an email to kristine (at) metadot  (dot) com or call 512.346.0360 and ask for Kristine.
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