Category: Product

Front of the Pack

Announcing Metadot 7

Over the last months, we worked very hard to develop Metadot 7. We are pleased to announce that it is finally around the corner.Metadot 7 is the easiest-to-use, most intuitive content management system, portal server, wiki or site builder that...

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Front of the Pack

New Mojo Helpdesk Release

This new release provides the capability to create tickets from emails. It is available for all non-free plans. If you have a Mojo Helpdesk account, you can enable it in the Helpdesk Setting page.We also reformatted the email notification messages...

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Front of the Pack

Announcing Mojo Helpdesk reporting API

We are pleased to release the first version of Mojo Helpdesk API. It is implemented with web services and SOAP. The API allows programmers to access the ticket information and create custom reports.The API is available to all Mojo Helpdesk...

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Front of the Pack

LAUNCH: Mojo Helpdesk

We are happy to announce our new service Mojo Helpdesk. Mojo Helpdesk is a simple ticket tracking service that allows organizations to manage customer requests and get satisfaction ratings so they know how good their customer service is (or is...

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Front of the Pack

Montastic upgrade

We have been busy upgrading our monitoring service. Due to the success of our free monitoring service, we had to do some changes the core of our application so we can handle the growing load. We had some downtime but...

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Front of the Pack

Pre-announcing Mojo Helpdesk

Do you really know how your company is doing with customer support? We thought we did. At Metadot, we always wanted to do a good job. We use a ticket tracking system to manage customer requests and we answer the...

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