Mojo Helpdesk New Feature Release: Rate Tickets by Email

We are happy to announce the 'ticket rating by email' feature is now available.

When a ticket is closed, Mojo will send an email to the ticket creator. The recipient can click a link and enter a satisfaction rating.

This feature is disabled on existing accounts and enabled for all new accounts created starting today.

Existing accounts can enable this feature by completing the following steps:

Manage > All Settings > Configure Mojo Helpdesk > Change > Miscellaneous Settings
"Send rating email" = Yes
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