Add Mojo Tickets to Google Calendar with this easy Zap

Mojo Helpdesk released new functionality in Zapier that allows you to create Google Calendar Events from Mojo Helpdesk tickets.  This works when you create a new ticket that has either a scheduled date or due date entered. Note: this does not work if you add a scheduled date/due date after a ticket has been created.

To create the Zap, login to your Zapier account. If you don’t have a Zapier account you can create one for free. The free plan allows 5 Zaps.

In Zapier, search for Mojo Helpdesk as the Trigger:

searchfortrigger

 

Now, select the Trigger type: (new ticket with scheduled date or new ticket with due date)

triggertype

 

Then select the Mojo Helpdesk account: (To connect a Mojo account, click + new account and add your API access key located in your Mojo user profile)

select_account

 

Next, search for Google Calendar as the Action:

chooseaction

 

Select “New Detailed Event” as the Calendar Action:

newdetailedevent

 

Add/Select the Google Calendar to use:

select_calendar_account

 

Last, set up the Google Calendar Event based on the Mojo Helpdesk ticket fields. You can use the ticket title as the Event summary/title, the ticket description as the Event description and the Event location can be another ticket field such as the Queue or the Group name:

setupgoogleevent

 

Once this is done, you can turn on your Zap. When tickets are created in Mojo Helpdesk that contain a scheduled date or due date these will be automatically added to your Google Calendar. Use the Google Calendar settings to send email or pop-up alerts and invite others to the ticket event.

 

We hope you enjoy!

 

-The Mojo Helpdesk Team

8 thoughts on “Add Mojo Tickets to Google Calendar with this easy Zap

  1. How much will Zap cost to use long term?

    Conditions and licensing are a bit shady.

    • Zapier has a free plan that allows you to create 5 Zaps. You would only need to create 2 Zaps for the Mojo/Google Calendar integration (1 for due date and 1 for scheduled date). I have been using the free plan for 2 years without problem, but please let me know if you have any other questions. See the Zapier plans here: https://zapier.com/app/pricing Thanks!

  2. Are you looking for Trend Micro Support in Australia? PC Experts Help offers Trend Micro Antivirus Customer Support Service with very low prices which will be suit with your budget and also fulfill your need and requirements.

Leave a Reply

Your email address will not be published. Required fields are marked *

*
*