Mojo helpdesk has turned it up a notch and our client's feedback has been great. We had a few hiccups (slowdowns) in July but addressed them accordingly; the results we are happy to announce, have been phenomenal. Why the slowdowns?...
Category: Product
Montastic Widget for Windows 7 contributed
We are thrilled to announce that Pål Andreassen has developed a new Windows sidebar widget for Montastic, making it even easier for Montastic users to keep an eye on their servers from their desktops.Read more
Completed maintenance upgrades last night
We completed the second phase of the maintenance upgrades last night.We will have 2 more maintenance upgrades this week. We are also tweaking the schedule and will have it updated this afternoon. We will continue to update the service status...
New Helpdesk service status site
Mojo Helpdesk is now providing service status updates on the following website http://status.mojohelpdesk.com/.Read more
Change: Tweaking the attachment interface
We have listened to our customers regarding our recent update of the attachment interface, and we are quickly moving to change it back to what it was previously. When you are working with an existing ticket, you currently find the...
Montastic DNS glitch fixed: do not use OpenDNS
We fixed a DNS issue that caused non-existent domains to resolve. This happened when "someone" at Metadot reconfigured one of our DNS servers to use OpenDNS as a forwarder. To our surprise Montastic started to alert us of a non-existent...
Mojo Helpdesk Maintenance Completed
The maintenance has been completed as planned. All services are up and running normally.While there will be no visible changes in the user interface for a while, this maintenance work prepared Mojo Helpdesk backend sub-systems for exciting upcoming features.Thank you...
What’s New for Mojo? Speed, Webinars and more…
Many thanks for your feedback about Mojo Helpdesk. Based on your suggestions, we are happy to announce upgrades have been made and new features have been added.Read more
More Storage for Mojo Users
Mojo Helpdesk has moved its storage to Amazon's Simple Storage Service. This allows us to provide up to 20 times more storage space without price increase. Here is the split for each plan: Plan Storage Free 0 Basic 100 MB...
Montastic Update: HTTP Authentication and More
We implemented few tweaks to improve reliability of our web site monitoring service and also added one new feature: HTTP Authentication. Montastic users can now monitor their protected pages by embedding credentials in the monitoring URL as shown here: http://username:password@mysite.com/protected_page/...