IT Service Desk

A complete Service Desk deployed instantly at the right price. Mojo Helpdesk has it all: request management, knowledge base, asset management, SLA and more...

Learn how IT use Mojo Helpdesk for:

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Knowledge-base settings screenshot

Self Service Knowledge Base

Cut up to 90% of user requests with Mojo Helpdesk knowledge base. Create and share Frequently Asked Questions with your users, measure what performs best and adjust as needed.

Use Mojo Helpdesk with Google G Suite or Microsoft 365

Integrate Mojo with your organization Single Sign On (SSO) provider such as Microsoft Office 365, Google G Suite, Active Directory, LDAP and SAML systems.
G suite integration
automation

Automate Repetitive Tasks

Mojo Helpdesk can automate tickets assignments, send auto-responders, use predefined canned answers, automatically tag issues and escalate problematic tickets.

Automation dramatically improves agents efficiency allowing them to serve more users, faster.

Use Key Analytics at Your Fingertips

Are agents doing a good job? Checkout the key metrics such as time to first response, backlog level, and agent activityu. Discover which kind of issues are cause the most work.
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Data Security

Mojo Helpdesk is HIPAA and GDPR compliant. All network transfers are encrypted and data is encrypted at rest.

Get Started In Minutes

Mojo Helpdesk is ready to receive tickets from the web and by email in just a few clicks.

Cost Effective

No need to break the bank. Mojo costs up to 90% less than the competition.

Assets

Asset Management

Keep track of any assets such as computers, laptops, license as well as and maintenance contracts. Mojo will notify for contracts renewal date. Lists incidents for each asset. Use Check-in Checkout feature to assign assets to users

Easy Mojo helpdesk User Interface

Mojo Helpdesk user interface is simple to use while packed with powerful features.

Mojo Helpdesk easy UI

Incident management, service fulfilment, change management

Mojo Helpdesk enables IT Service Management (ITSM) processes while keeping everything simple. The powerful built-in tools combined with the reporting allow organizations to improve their service quality continually.

Mojo Helpdesk enables IT teams to deliver IT services in an organized fashion.

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Trusted by over 2 million users

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