The #1 Solution to Support Staff & Faculty with IT, maintenance requests and all other requests.

Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster.

Learn how educational teams use Mojo Helpdesk for:

Education

The Best Solution to Manage Staff & Faculty IT, maintenance requests and more.

Centralize requests, assign, automate, track progress, and get more done faster.

Centralize requests

Still using spreadsheets and emails for requests? Migrate to Mojo Helpdesk to put them all in a powerful but simple ticket tracking.

Knowledge base

Cut down incoming requests with the self-service knowledge base.

Assign, prioritize, tag

Mojo keeps things organized. Tickets can be assigned and tagged. Mojo automation can do all this automatically.

Self-Service Knowledge Base

Cut up to 90% of incoming requests. A self-service knowledge base enables customers to find answers to frequently asked questions (FAQ) quickly.

Mojo Helpdesk easy UI

 

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Asset Management

Keep track of any assets such as computers, laptops, license as well as and maintenance contracts. Mojo will notify for contracts renewal date. Lists incidents for each asset. Use Check-in Checkout feature to assign assets to teachers and faculty.
Assets
100%
satisfaction rate

"We were originally going to increase the tech support count before Mojo Helpdesk. Now we don’t have to."

Mike Hill, Director, Campus Technology Services - Austin Community College

Use Mojo Helpdesk with Google G Suite or Microsoft 365

Integrate Mojo with your organization Single Sign On (SSO) provider such as Microsoft Office 365, Google G Suite, Active Directory, LDAP, Classlink and SAML systems.
G suite integration

Trusted by leading schools & universities

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What education customers are saying

"... a simple and effective ticketing system that integrates nicely with Google Apps."

Tim B. Technology Coordinator, Attalla City Schools

"... leverages our users comfort with Google Apps to enhance our ability to service their technology issues."

Matt C. Manager, User Support, Cherry Creek Schools City Schools

"By centralizing our help desks on campus with Mojo Helpdesk, our satisfaction rate increased to 99%."

Sheila P. Systems Analyst, Georgia Southern University
Get started in minutes

Get started in minutes at a fraction of the cost

Mojo Helpdesk is an easy to use cloud ticket tracking that helps companies provide superior internal and external customer service at a lower cost. Over 10 years ago, Metadot, the Mojo's parent company needed a help desk that would give our customers personal, dynamic, and natural experiences. We couldn’t find one that met our needs, so we built it. We've now made this available for organization like yours, and today thousands of educational organizations, from small to large, use Mojo Helpdesk to manage their IT and maintenance requests from staff, faculty and more.

Trusted by over 2 million users

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Sign up for Mojo Helpdesk today

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Mojo Helpdesk Gives to DonorsChoose to Keep Teachers from Paying Out-of-Pocket for Projects

Did you know that over 90% of teachers self-fund in-class and virtual learning projects? We want to help. Mojo Helpdesk is allocating 10% of every education sale through August 31st to DonorsChoose. DonorsChoose is the leading nonprofit classroom funding site.