SOLVE TECHNOLOGY ISSUES FAST SO YOU CAN STAY FOCUSED ON IMPACTING STUDENT LEARNING

Educational institutions are under increasing pressure to leverage multiple technology platforms to support blended and personalized learning.

It’s critical to be able to provide fast and easy technical support so your educational team can focus on teaching and inspiring students instead of trouble shooting technology. Join the educational institutions that rely on Mojo Helpdesk for IT support and maintenance request without breaking the bank.

Focus on the customer. Customer service. Customer experience.

"The customer is at the center of everything we do". Most businesses understand that the customer expects top notch service at every touch point. Not only when buying goods and services. Also in after sales service and support. Let the customer tell you what help they need. Then have an expert who can quickly resolve the issue contact them, using a well-defined, step-by-step process that will resolve the issue on the first call. Better yet, also offer a self-service platform for even faster resolution.

Handle all department requests

Allows the school district's multi-departments to handle requests from teachers, administrators, students, parents and even outside 3rd party vendors. Faculty can create tickets from GSuite so no extra set up is required.

Up and running in minutes

Mojo Helpdesk for Education centralizes all requests into one web-based, gmail-like user interface. Mojo Helpdesk is a hosted service so there is no hardware to buy, install or maintain. With Mojo Helpdesk schools, colleges and universities can focus on helping students, staff and parents more efficiently than ever before.

Over 2 million happy users

Mojo Helpdesk is used by more than two million Google G Suite users representing thousands of organizations, Mojo Helpdesk users are the living testimony of the amazing value Mojo Helpdesk provides to them.

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Read how Mojo helps Austin Community College

Austin Community College uses Mojo Helpdesk to serve 50,000 plus students, staff and faculty daily.

Go to case study

How do we compare?

We have built Mojo Helpdesk to help K-12 school districts and colleges save money. Mojo Helpdesk has all the features needed to handle IT requests as well as operations and maintenance.

If you are considering using Freshdesk, Zendesk or Happy Fox, check how much you will save by using Mojo Helpdesk. (Hint: Mojo Helpdesk is 10 to 20 times more cost-effective.)

See how we compare.

What customers are saying