Category: Product Tips

Enhance Mojo Time Tracking with Time Camp

We’re happy to announce that Mojo Helpdesk now integrates with TimeCamp time tracking software through Zapier.  Although Mojo supports automatic time tracking and time spent reporting on tickets, this integration could enhance the time tracking functionality by tracking billable time and then invoicing directly from...

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Up and Running with Mojo Helpdesk

"Up and Running with Mojo Helpdesk" is a new course featured on Lynda.com. Lynda.com is an online video library resource that helps users learn technology along with business and creative skills. Classes are taught by recognized industry experts and we...

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Automation Help Desk

Top 5 Help Desk Features to Increase Productivity

As a channel of communication between customers and companies, help desk softwares are tools designed to increase productivity. Below is our top 5 most useful help desk features to increase customer support productivity. 1. Canned Responses Customer support can be hectic when agents have...

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Top 5 Apps for Business

Top 5 Must Have Software Apps for Small Business

Because we know that productivity is one of the most important components of a successful company, our Mojo Helpdesk team wanted to bring you the Top 5 Must Have Apps that are incredibly easy to use and will increase productivity. Project Management: Trello...

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work place

Top 5 Must Sign up for Newsletters

For some people, newsletters are just like spam, these undesired emails that pop-up in our inbox at the most inopportune time. But for us, newsletters can also be incredibly interesting, useful, and sometimes very funny. That's why we decided to share with...

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