Category: Product Tips

Keep the IT Help Desk Memes Coming

Top 7 Favorite Help Desk Memes

There's a never ending flow requests coming in at an IT Help Desk. Sometimes we need a way to take off the edge and memes can serve as a good option. Check out the latest funny help desk memes from...

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25 Funny Tech Support Quotes

Here at Mojo, we love a good tech support quote and we noticed our original post ""30 Funny Tech Support Quotes" is still popular so we thought it was time for a new list of quotes. Check out the latest...

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Front of the Pack

Ticket Efficiency: Bulk Update Tickets

A little hidden gem in Mojo Helpdesk is the ability to update tickets en masse or in other words, in bulk. Let's say you get 5 tickets for the same issue from 5 different users. You can update all of...

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Track Time Spent on Tickets in Mojo Helpdesk

The time tracking feature in Mojo Helpdesk is a really great way to add time spent working on tickets. More importantly, the reporting feature can really help improve queue efficiencies. Tracking time with Mojo Helpdesk is really simple. In this...

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Store Mojo Helpdesk Data Offsite with Recurring Exports

Do you need offsite storage for your help desk data? It’s always useful to regularly backup tickets and comments for later recovery. Luckily Mojo Helpdesk makes it easy to setup recurring backups of data. This is useful to prevent a catastrophe if tickets or users were...

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Integrate Mojo Heldpesk with Thousands of Apps in One Click

Did you know that Zapier integrates with Mojo Helpdesk? Businesses use Zapier to integrate and synchronize multiple apps and increase efficiency. You can do everything from automatically creating Google Calendar events for tickets with due dates, to creating Asana projects for every...

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