Category: Product Tips

Mojo Reporting: The Aging Summary

The Aging Summary is one of Mojo's readily-available reporting tools. With this report, Managers and Admins have a high-level overview of the age of tickets which is directly related to customer satisfaction. The Aging Summary report shows the number of...

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Four Ways to Create a Ticket on Mojo

When looking for a help desk, it's essential that your solution supports that way your organization works. How easy is it to create a ticket in your current help desk? A ticketing solution works only when people use it. With...

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Create Custom Views on Mojo

With Mojo Helpdesk, you can create a customized view so you can keep track of tickets that matter to you. Discover how with our instructional video.

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