Category: Product Updates

Agent Training Guide

Mojo Helpdesk Guide For Agents

Are you a new agent starting using Mojo or a help desk manager wanting to train his team? The Mojo Helpdesk agent training is the best way to on-board agents to ensure they know use Mojo Helpdesk to manage, answer...

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Front of the Pack

Mojo Helpdesk January Updates

We are excited to share some of the improvements and new features we've been working on for the past couple of months. New: Custom Fields for Users and Groups Custom fields have arrived to both users and groups, allowing Mojo...

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Bamzooka

Mojo Helpdesk November Updates

It's been a busy couple of months here at Mojo. Today we are rolling out new features and improvements that are going to boost Mojo Helpdesk productivity. Improved: A Cleaner Ticket Form Interface With one look, you can easily see...

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Front of the Pack

May Updates for Mojo Helpdesk

Mojo Helpdesk has added some new features over the last few weeks.  Here is the latest update: New Feature: Quick Ticket Mojo released a new feature that allows agents to create a ticket with one click. This allows agents to...

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