Self-service portal

Make it easy for customers to quickly search for answers to their questions. The knowledge base guarantees 50% fewer tickets.

Centralized requests

Your all-in-one resource to create, review, and track support tickets to provide better customer service and stay organized.

Automations

Give quick responses by creating automations that will auto-assign, auto-comment, escalate, and auto-alert agents.

Custom forms

Get the information you need by customizing fields to easily gather different information for each request.

Integrated with email

Simple to use. Create tickets, review responses, and make updates all through email.

Built-in reports

Improve overall performance by measuring customer satisfaction, report response time, and open ticket summary.

How much does Mojo cost?

agent
agents
Mini Me
 
FREE
up to 3 agents
|
 

Basic ticket tracking

2 tickets forms
4 ticket queues
2 custom views
2 canned responses

Mojo Professional
 
$ {{priceMojoPro}}/mo
for {{sliderModified}} agents
includes 10 agents
$2 per additional agent/mo
More than 1000 agents ?
 

Help center + ticket tracking

Knowledge base
Email integration
10 ticket queues
10 custom views
6 canned responses

 
Mojo Enterprise
 
$ {{priceMojoEnt}}/mo
for {{sliderModified}} agents
includes 10 agents
$3 per additional agent/mo
More than 1000 agents ?
 

All Mojo Professional features plus:

Time tracking
Custom domain
SLA targeting
Advanced security
Unlimited queues/views

Mojo Unlimited
 
$ 399/mo
for unlimited agents (*)
More than 1000 agents ?
 

All Mojo Enterprise features plus:

Unlimited agents
SSL certificate installation
Extra file storage
Whiteglove set up

(*) Unlimited = 1000 agents. We know it's not unlimited but almost, so there you have it.

Peace of mind

The Mojo team is proud to deliver the best application and stellar customer service to our customers.

The Mojo Star
Awesome Help Desk
software

Easy to use ticket tracking

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We are in Austin,
Texas

If you call us, you will talk to a real person sitting in Austin, Texas.

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No long term
contracts

All of our plans are available month to month

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Hosted at
Amazon

One of the most reliable hosting providers

Learn more about Mojo Helpdesk

Watch the how-to-videos on your own or request a demo.

Organizations using Mojo Helpdesk

Hundreds of thousands of users are using Mojo everyday. Here are some companies trusting us.

Stanford uses Mojo Helpdesk

The San Antonio Spurs uses Mojo Helpdesk

Miramax Films uses Mojo Helpdesk

Harvard University uses Mojo Helpdesk

RocketRoute uses Mojo Helpdesk

Tesco use Mojo Helpdesk

Suns uses Mojo Helpdesk

Lacma uses Mojo Helpdesk

Mojo Helpdesk testimonials

Start a trial Request a demo

Mojo Helpdesk is a product of Metadot made in Austin Texas