Super Awesome Helpdesk
Knowledge Base Tool
Make it easy for customers to quickly search for answers to their questions. Self-service tool guarantees 50% fewer help desk tickets.
Your all-in-one resource to create, review, and track support tickets to provide better customer service and stay organized.
Give quick responses by creating automations that will auto-assign, auto-comment, escalate, and auto-alert agents.
Multiple Ticket Forms
Get the information you need by customizing fields to easily gather different information for each request.
Integrated with Tools You Use
Simple to use. Create tickets, review responses, and make updates all through email.
Improve overall performance by measuring customer satisfaction, report response time, and open ticket summary