Features

Track Time Spent on Tickets

Track time agents spend on support tickets to determine where your team spends most of their time.

Where does your support team spend most of their time? What should your organization improve in order to be more efficient? Mojo Helpdesk allows agents to track their time spent on tickets and reports on the time spent by organization and category. This is helpful in determining what bogs down your department.

Next Feature: Website Form Widget View the next Mojo Helpdesk feature.