How does the 30-day free trial work?
After you create an account, you have 30 days to evaluate the helpdesk for free. During this period, you can switch to a different plan at any time. If you want to continue using Mojo Helpdesk after the 30 days, you will need to choose a plan and enter credit card information otherwise the account will be suspended.
Is it easy to cancel my subscription?
Yes. There's no long term contract, it's just month-to-month and you can cancel at any time and transfer your data via CSV or our API to your own database.
Do I have to sign a long term contract?
No. MojoHelpdesk is a pay-as-you-go service. There are no long term contracts or commitments on your part. Just pay month-to-month. If you decide to cancel, you'll be billed for the current month, but you won't be billed again.
Are there per-user fees?
No. The prices you see above are all inclusive, not per agent. Every Mojo Helpdesk plan includes support for unlimited customers or users.
What type of payments do you accept?
We currently accept Visa, Master Card and American Express payments online. Please see the 'compare plans' section for invoicing options.