Make it easy for customers to quickly search for answers to their questions. Self-service tool guarantees 50% fewer help desk tickets.
Your all-in-one resource to create, review, and track support tickets to provide better customer service and stay organized.
Give quick responses by creating automations that will auto-assign, auto-comment, escalate, and auto-alert agents.
Get the information you need by customizing fields to easily gather different information for each request.
Simple to use. Create tickets, review responses, and make updates all through email.
Improve overall performance by measuring customer satisfaction, report response time, and open ticket summary.
"A few months back we started looking for an easy-to-use and cost-effective solution to our glaring helpdesk ticket tracking needs... If you're looking for a help desk solution I would recommend Mojo Helpdesk highly."
"We have been using Mojo Helpdesk for several years now and it has been a wonderful tool for us."
Corey Sadd Director of Information Technology
Yosemite Institute, a campus of NatureBridge
"Mojo Helpdesk is a good ticketing system with clear Gmail-like design, it is easy to set up and use and has surprisingly advanced features."
"We have been using Mojo Helpdesk for more than 5 years. While we have used Mojo Helpdesk, it has helped our Digital department stay more organized and finish more tasks and projects on time. I would recommend this software to anyone who needs to manage multiple tasks within their organization."
Phoenix Suns (Digital Department)
"Mojo Helpdesk is hands down the best technology in terms of cloud integration, usability and quickness to respond to tickets and excellent reporting... their integration with Google Apps was flawless..."
Defense and Veteran's Brain Injury Center
when you need us.
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One of the most reliable
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Mojo Helpdesk is a product of Metadot made in Austin Texas ♥